Customer problem SpeaklogIQ solves the problem of overloaded phone lines in doctor's offices and medical facilities. Incoming calls regarding appointments, prescriptions, or sick notes tie up staff resources, lead to long wait times, missed calls, and declining patient satisfaction.



Customer focus B2B – medical practices, medical care centers, clinics with high telephone volume.



business model SaaS model with a monthly base fee + per-minute billing. This includes licenses for the AI telephone assistant, integration with practice and appointment software, customized setup, ongoing support, and GDPR-compliant data processing.



technology

Real-time speech recognition & output in German and (on request) other individual languages

• AI dialogue guidance for practice-specific conversations

• Automated documentation & direct entry into practice software

• Seamless integration into existing systems

• GDPR compliant and hosted on European servers

market Healthcare market, patient communication sector. A growing shortage of skilled workers, high service expectations, and digitalization are driving the demand for automated telephone solutions.



USP

SpeaklogIQ reduces telephone calls by up to 80%. Everything works with existing software, and no conversion is required. We offer multilingual communication without language barriers while ensuring the highest level of data security. The unique selling point is certainly the overall reduction in burden for employees and patients, as well as the cost savings for each practice/medical care center (starting at €10,000 per year).